Can I adjust an offer?

Yes! As long as you the offer has not been paid/confirmed. There's two different ways you can adjust the offer, depending on the type of request:

1. Guest messages you a question, and the status of the message in your thisopenspace inbox is 'Request'. You send them an offer, but either after further discussion with the guest, or further thought, you want to send them a new price. Simply go back to the original offer (only found by going to the original message thread in your thisopenspace inbox) and click on 'Adjust Offer'. You can also adjust the dates for the booking request by doing the same thing, but only adjusting the date/time.

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2. Guest requests to book your space, and the status of the message in your thisopenspace inbox is 'Ready to Book'. Clicking ‘accept’ will charge the guest the price that's listed, and confirm the booking. If the price based on their request needs to change, you can click on ‘Adjust Offer’ to send a different amount.You can also adjust the dates for the booking request by doing the same thing, but only adjusting the date/time.

Once you send an updated offer, it is then up to the guest to confirm the booking with their credit card details. You will be alerted by e-mail when a booking is confirmed with payment.

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