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Cancellations

  • How do I cancel a booking?
  • What happens if a host cancels my booking?
  • If my plans change because of COVID-19, what are my cancellation options?
  • Does the Extenuating Circumstances Policy apply to my booking during the COVID-19 pandemic?
  • What should I do if my host needs to cancel?
  • How do I cancel my booking because of an extenuating circumstance?

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