Your Bookings
- What are response rate and response time and how are they calculated?
- Why are hosts asked to respond within 24 hours?
- As a host, how can I check if a booking is confirmed?
- What does pending payment mean?
- Can I update my listing description or amenities after a guest books a space?
- What does each booking status mean for hosts?
- As a host, how do I make a change to a confirmed booking?
- How does it work if a guest wants to change their booking?
- Can I change the price of a pending or confirmed booking?
- What should I do if a guest asks me to cancel or change their booking?
- What if the listing my guest booked is now unavailable but I am able to host them elsewhere?
- Do I have to refund my guests when they make a complaint?
- What should I do if I'm uncomfortable hosting someone?
- What do I do if a guest damages my space?
- What if my guest doesn't show up for their booking?
- What should I do if my guest brings extra people?
- How do I charge overtime?