How do I contact a host before booking a space?

If you want to contact a host before booking a space, send them a message on thisopenspace.
Once your booking is confirmed, you can message, email, call, or text the host to communicate until the booking has ended.

Before booking a space

If you want to find out more about a space or host before booking, you can message the host on thisopenpace. Make sure to review the listing page to clarify anything you need from the host.

To message a host before making a booking:

  1. On, go to the listing for the host you want to contact.
  2. Click Ask a Question on the listing page.
  3. Select what you are using the space for, the estimated length of your booking, and your phone number. Type in as many details about what you are planning and your message to the host.
  4. Click the blue Send message button.

On the following screen, you will enter a chat with the host confirming your message has been sent. You can add any additional details and ask more questions here. You can click Inbox from on the top right to return to the chat screen with the host at any time.

For your safety and privacy, you can’t call, text, or email hosts directly before your request is accepted. Learn more about why it’s good to keep communication and transactions on thisopenspace.

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