What happens if a host cancels my booking?

While extremely rare, if a host needs to cancel your booking, you'll be notified as soon as the cancellation is reported. You’ll be refunded in full.

Our team will contact you right away to discuss the next steps.

We take host cancellations very seriously. If your host cancels, they may receive a fine or their listing could be suspended, outside of accepted exceptions, and pending a review of their account.

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