What are thisopenspace service fees for guests?
To help thisopenspace run smoothly and to cover the costs of the products and services we provide, like customer support and dispute resolution, we charge a service fee when a booking is confirmed.
Guest service fee
Most guests pay a service fee that is 6% of the booking subtotal (the booking rate plus cleaning fee, but excluding thisopenspace fees and taxes). The fee varies based on a variety of booking factors and is displayed to guests, including during checkout before they book.
To review the service fee charged for a particular booking:
- Go to My Bookings and choose your booking. If your booking has already started, you may need to click on Past Bookings to find your booking.
- Click Message History to view your message thread with the host.
- Click View Invoice on the top right-hand side to view your invoice
GST/HST on service fees
Depending on the laws of the jurisdiction involved, GST/HST may be charged. The service fee always includes GST/HST charges when applicable.