What if the listing my guest booked is now unavailable but I am able to host them elsewhere?

If you’re unable to host your guest at the space they booked, but you can accommodate them at another listing, message your guest to ask if they’re okay with the new space first.

If they agree to the changes, you can email us to complete the change. If your guest doesn’t agree to the changes and no longer wishes to keep their booking, it’s your responsibility to cancel the booking so they can re-book elsewhere.

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