What happens to my payout if I cancel my guest’s booking?

Before your payout is processed

If you cancel a booking before the check-in date, your guest will be refunded in full, and you won’t receive a payout for that booking.

After your payout is processed

If you cancel after the booking has started, we’ll debit the refund amount from your bank account payout and/or held from future payouts.

Host cancellation penalties

Cancellations disrupt guests' plans and impact confidence in the thisopenspace community. Because of this, certain host cancellation penalties will also apply.

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