What are the basic requirements for hosts?

To help create great experiences for guests, we ask all hosts to meet these basic requirements for each listing:

  • Be responsive: Maintain a high response rate by replying to questions and booking requests within 24 hours.
  • Accept booking requests: Make guests feel welcome by accepting requests whenever you’re available.
  • Avoid cancellations: We take cancellations seriously and ask all hosts to avoid cancelling on guests—their plans depend on it.
  • Maintain a high overall rating: Guests like to know they can expect a consistent level of quality, no matter where they book.
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