How do I add, edit, or remove a payment method?

If an existing payment method on your account is incorrect (e.g. an expired credit card), please change your payment method by adding the correct details for a new payment method.

Adding a payment method

You can add a payment method when you request to book a space or when you accept an offer from a host.

To add a payment method before you request to book a space or accept an offer from a host:

  1. Log in to thisopenspace.com from a browser
  2. Go to Payment Methods
  3. Add your credit card number and your details
  4. Click Save

Changing a payment method

You can only change a payment method from your account.

To change a payment method:

  1. Log in to thisopenspace.com from a browser
  2. Go to Payment Methods
  3. Next to the payment method click Change
  4. Add your credit card number and your details
  5. Click Save

Removing a payment method

At this time, we do not support removing a payment method from thisopenspace.com. This is to ensure that existing bookings with payments scheduled for a future date are not impacted. If you would like to remove your payment method and do not have an upcoming booking, please contact us.

We do not support multiple payment methods on one account and we have no plans to add this feature.

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