What if a host asks for more money?
All pricing information is included when you book on thisopenspace. After paying, there are a few situations where you may owe more money.
Know when to pay more
You may owe more money if:
- You change your booking—for example, you to extend your booking
- Your host makes a claim on your security deposit.
- You booked a type of space that charges additional fees. These charges must be detailed on the listing page and shown in your price breakdown before you book.
If a host asks you for more money than what you paid on the site and the extra charge wasn’t stated in the listing, in the price breakdown, or in the message thread, you can dispute the charges by contacting us. Never pay a host directly for these charges.
You should keep all payment transactions on thisopenspace because thisopenspace can’t help with any issues related to payments made outside of our platform.