Can I remove or respond to a review?

You can post a public response to reviews that others leave for you, but you can't remove them. Reviews are only removed if they violate our Review Policy. If you would like to dispute a review, learn how to report a review that you believe goes against the policy.

If you’d like to respond to a review with additional information, to provide your own perspective of a situation, or to address feedback given, you can leave a response within 14 days of when the review was written. If you choose to leave a response, be sure to follow our Review Policy and provide relevant comments for future guests and hosts.

To respond to a recent review:

  1. Go to your profile
  2. Scroll down to Profile and click View my profile
  3. Find the review you’d like to respond to and click + Add a public response
  4. Write your public response and click Submit Response

Review responses will be posted immediately after you publish them, and they cannot be edited once posted.

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