Can I remove or respond to a review?
You can post a public response to reviews that others leave for you, but you can't remove them. Reviews are only removed if they violate our Review Policy. If you would like to dispute a review, learn how to report a review that you believe goes against the policy.
If you’d like to respond to a review with additional information, to provide your own perspective of a situation, or to address feedback given, you can leave a response within 14 days of when the review was written. If you choose to leave a response, be sure to follow our Review Policy and provide relevant comments for future guests and hosts.
To respond to a recent review:
- Go to your profile
- Scroll down to Profile and click View my profile
- Find the review you’d like to respond to and click + Add a public response
- Write your public response and click Submit Response
Review responses will be posted immediately after you publish them, and they cannot be edited once posted.