How can I cancel a pending booking request?

As long as your pending booking request hasn’t been accepted by the host, you can cancel the booking. You won’t be charged for the booking or thisopenspace's service fees.

However, if you cancel after the booking request has been accepted by the host, you have up to 48 hours to cancel for a full refund including thisopenspace's service fees. After 48 hours, your booking will be subject to the terms of the cancellation policy. Find out how to check the status of a booking request.

Note: Some bookings may generate additional charges or temporary authorizations for security deposits. Find out more about when you’re charged for a booking.

You can cancel a pending booking request by finding the message thread with your host in your Inbox and clicking Cancel Request.

You'll be asked to tell the host why you are cancelling the request and to confirm the cancellation by clicking Cancel Offer.

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