What are thisopenspace service fees for hosts?

Listing on thisopenspace is free. To help thisopenspace run smoothly and to cover the costs of the products and services we provide, like Host Insurance, customer support, security deposit management, and dispute resolution, we charge a service fee when a booking is confirmed.

Hosts service fee

Most hosts pay a service fee that is between 10-15% of the booking subtotal (the booking rate plus cleaning fee, but excluding thisopenspace fees and taxes) and is automatically deducted from the host payout. The fee varies based on a variety of booking factors and is displayed to hosts along with the total payout before they accept a booking.

The host service fee is non-refundable. If a guest cancels a booking and is eligible for a 50% refund, the full amount of the host service fee is deducted from the final host payout. For example, a host will receive 50% of the payout, less the full host service fee.

To review the service fee charged for a particular booking:

  1. Go to Transaction History
  2. Click View Invoice

GST/HST on service fees

Depending on the laws of the jurisdiction involved, GST/HST may be charged. The service fee always includes GST/HST charges when applicable.

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