How and when do I get paid?

thisopenspace’s payment system is designed to make transferring money between guests and hosts as simple and reliable as possible.

Once a booking is confirmed, you will be prompted to enter your banking info under the account section of your profile. You can update this information at any time.

To edit your payout method:

  1. Go to Account on thisopenspace.com
  2. From the menu on the left, select Payout Information
  3. Fill out the Payout form
  4. Click Update Payout Information

A guest pays for their booking to thisopenspace the day they accept a quote from a host. thisopenspace releases your host payout 4 weeks after your guest has paid for their booking. This is done to protect the guest and host as part of our cancellation policy. If the booking is within four weeks, your host payout will be sent on the booking start date. You can expect the transfer to arrive in your account in 2-10 business days, depending on your bank.

  • For example, if a guest books a space on April 12th for an event on August 18th, the host will be paid the week of May 9th. If a guest books a space on April 10th for an event on April 20th, the host will be paid on April 20th.

Using thisopenspace’s payment system is required to make a reservation, and it helps ensure that both parties are protected under our Terms of Use, cancellation policy and liability insurance. Paying outside the thisopenspace system is not secure, and we cannot provide access to these benefits when reservations are not booked directly through thisopenspace.

 

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